FAQ

When does MR MARVIS release new colours and prints?

Sign up here for our email list to receive priority updates on launch timing of new colours and prints.

How much do MR MARVIS shorts cost?

MR MARVIS’ shorts start at EUR 79. Shop your favourite colours here.

How do the sizes relate to other pants I have worn?

Smalls correspond to a waist size of 29" to 31", Mediums correspond to a waist size of 31" to 33", Larges correspond to a waist size of 33" to 35", XLs correspond to a waist size of 35" to 37", and XXLs correspond to a waist size of 37" to 39". Due to the elasticated waistband in many cases you can choose between two different sizes: it’s up to you if you prefer a regular fit or more loose fit.

Click size guide to go to our Size Guide.

MR MARVIS size

Jeans size / Inches / US size

EU size

SMALL

29”-31”

44-46

MEDIUM

31”-33”

46-48

LARGE

33”-35”

48-50

X LARGE

35”-37”

52

XX LARGE

37”-39”

54

How long does it take for my order to get to my doorstep?

We ship within 24 hours after you place your order. In the Netherlands we ship via Post NL. So you can expect your MR MARVIS shorts within 1 to 3 business days after your purchase. You will receive a tracking number when we actually ship your MR MARVIS' out.

Has my order been shipped?

When your order leaves us you will receive a track & trace number via e-mail. This can be used to track delivery of your item(s). Please see our shipping page for more information.

Why have I not received my order?

All our orders are traceable so please follow its progress online. If your order has not arrived after 5 working days in The Netherlands or 14 working days outside The Netherlands, please email us at info@mrmarvis.com.

What methods of payment do you accept?

MR MARVIS accepts iDEAL and a range of credit/debit cards including Visa, MasterCard and American Express. iDEAL is the payment method that makes it possible for consumers to make direct online payments in the Netherlands via the online payment systems of Dutch banks.

Why will payment not work?

If you experience any problems we apologise. Please try again and if the problem persists, please email us at info@mrmarvis.com and we will help you.

Does MR MARVIS ship internationally?

Yes we do. Different shipping costs apply to different destinations. Within Europe, shipping costs amount to EUR 9.00. For the rest of the world, shipping costs amount to EUR 19.00.

Will I have to pay taxes on my order?

All orders include value-added tax (VAT / btw). Sometimes you will be charged duties and taxes if an item is sent outside the EU. This is not in our power and is controlled by the country we send the item to. You will cover this cost.

What’s your exchange & return policy?

Please see the returns page for detailed instructions of how to return an item.

MR MARVIS currently offers free returns in The Netherlands. Send us an email and we will provide you with a return freepost label. Write our address on the package and drop it off at Post NL somewhere in your neighbourhood. Give them about a week to get the shorts back to us. Once we get the shorts back, we send you your exchange pair via Post NL.

Note: We cannot accept any returns 30 days after the point of purchase.

How long does it take to obtain a refund?

Within 14 days after we received the returned item(s), we will transfer the payment corresponding to the returned item back to you.

Where are the shorts manufactured?

MR MARVIS shorts are entirely made in Portugal by hand in an artisan workshop, with an emphasis on high quality materials.

Where are orders dispatched from?

All orders are dispatched from The Netherlands.

How should I wash my MR MARVIS shorts?

If you have to wash your MR MARVIS shorts, then machine wash them cool – maximum 30°. If they're on the brighter side of the colour spectrum, wash them with darks. Preferably, wash and iron the shorts inside out.

Please note that MR MARVIS shorts are designed to fade over time: this will give them a unique look. Washing the shorts will speed up the colouration.